We are looking for a Customer Success Manager to Malmö
Recheckit is constantly growing and we are now looking for a friendly Customer Success Manager, who can work with existing customers and together make our solutions even better.
With us you will play an important role in the continued development of the company, you will work closely with the best people in the industry and join a young and social team.
Recheckit is a leading tech company that specializes in delivering intuitive conversion optimization solutions. Our proprietary technology is easy for the customer to implement and ensures that our customers increase the number of conversions and thereby maximize their profitability online.
We have hundreds of customers in the Nordic region, ranging from traditional online stores and retailers to banks and travel companies. We work exclusively with larger companies and brands.
The company was founded in 2012 and currently has offices in Oslo and Malmö.
The strategic goal of the position is growth for both us and our customers. By further developing our technology so that it meets the customers’ challenges in the best possible way.
Responsibilities and tasks:
- Develop existing customers and help optimize our solutions to their advantage
- Create commitment and interest so that they get the value of our services they expect
- Clarify the opportunities that lie in the concept and what we contribute to increased profitability
- Collaborate with the marketing department to find the right type of leads for the sales department
- Create the necessary knowledge and understanding of the customer’s market, products and / or services that they sell, the knowledge and buying behavior of their market
- Prevent churn (customers cancelling the contract)
- Analytical and structured
- Positive, committed, service-oriented and solution-oriented
- Good at communicating with different types of people both on the phone and in meetings
- Good written and oral ability (Swedish + English)
- Complete training in a fast growing digital world
- An exciting time to join the journey in a company with strong growth ambitions
- Good personal development opportunities
- Social, pleasant, educational, inspiring and energetic work environment
- Modern premises centrally located in Malmö
Is it you we’re looking for? Submit CV and personal letter to firstname.lastname@example.org
We look forward to hearing from you!